Help with your IPRINTOP order

Choose a product, select the options offered on its page, add your personalisation and review the price before adding it to your basket. Check your sizes, colours, artwork and contact details before checkout.

Yes, where an upload option is provided. Use a clear original file and follow the instructions beside that upload field. Accepted formats and any limits depend on the product. Contact us if you are unsure whether your file is suitable.

Available methods and decoration positions are shown on the individual product page. Some products offer printing, embroidery or both. Charges and artwork requirements can differ; do not assume every method is available on every garment.

Follow the artwork instructions on your chosen product. Where artwork approval is required, production starts after approval. If you need a proof or have a specific requirement, contact us before placing your order.

The five-piece starter bundle includes two GD001 T-shirts, two RX101 polo shirts and one JH001 hoodie, with one small chest logo print on each garment. Its base price is £84.99. Available size surcharges and options are displayed before checkout.

B01 production normally takes 2–3 working days after artwork approval, subject to garment availability. Delivery time is additional to production. Do not treat a delivery-service estimate or a collection estimate as the production period.

No. Check the product details and any quotation for your order. If you have a deadline, contact us before ordering so availability and production requirements can be checked.

Check the shipping policy and the options displayed at checkout for your order. Delivery transit time begins after dispatch and is additional to any production time. We do not promise one production timeframe for every product.

Where collection is offered, wait until we confirm your order is ready before travelling. Thornton Heath is the walk-in shop. Challenge House in Croydon is a production and appointment location; contact us before visiting.

Use the chart for the exact garment model. The GD001 T-shirt chart is not a universal guide for RX101 polos, JH001 hoodies or other products. Ask us if the model-specific chart you need is missing.

Please read the current refund policy and contact hello@iprintop.com with your order details before returning an item or requesting a change. Tell us promptly if an item arrives damaged, defective or incorrect. This FAQ does not add to or replace the published policy.

Browse the ready-to-order workwear bundle or send us the products, quantity, sizes, artwork, positions and required date for a tailored quotation. Ready-made bundle pricing should not be assumed to include an additional wholesale discount.